How to apply for Global Entry: complete guide
CBP application, conditional approval, the in-person interview, and how to add your PASSID to airline reservations for PreCheck access.
At a glance
- Time required
- 11–16 minutes
- Difficulty
- Medium
- Cost
- Government fee only
TL;DR
Global Entry is the U.S. customs-and-border-control fast pass: $120 for 5 years, includes TSA PreCheck. The hard part isn’t the application — it’s the wait. CBP currently takes 6–12 months to issue conditional approval, then you book an in-person interview, then within 24 hours you have your PASSID.
If you fly internationally even once a year, the math works. If you fly internationally and the price feels close to PreCheck-only, Global Entry is the better deal — it includes PreCheck.
What you actually get
When you arrive at a U.S. airport from abroad, instead of standing in the regular passport-control line:
- Walk to the Global Entry kiosk (or use the facial-recognition lane at major airports — JFK, LAX, MIA, ORD, SFO, ATL all have them).
- Scan your passport, look at the camera, answer a few customs questions on screen.
- Get a printed receipt.
- Hand it to the CBP officer at the exit.
Total time: under 5 minutes vs. 30–90 minutes peak-times in the regular lane.
You also get TSA PreCheck included for domestic flights — the same KTN works for both. Plus access to:
- NEXUS lanes at U.S./Canada border crossings
- SENTRI lanes at the U.S./Mexico border (need to request the SENTRI add-on separately, no extra fee)
Are you eligible?
You can apply if you are:
- U.S. citizen, OR
- U.S. lawful permanent resident (green card holder), OR
- A citizen of a Global Entry partner country (currently: Argentina, Bahrain, Brazil, Colombia, Croatia, Germany, India, Israel, Mexico, Netherlands, Panama, Singapore, South Korea, Switzerland, Taiwan, United Kingdom)
You are disqualified or face longer review if you have:
- Criminal convictions, especially felony or customs/immigration violations
- Pending criminal charges
- Past customs violations or seized merchandise at U.S. borders
- Outstanding warrants
- Failed to meet a residency requirement
- A previously revoked Trusted Traveler membership
Note: a single old DUI doesn’t automatically disqualify, but background-review queues are stricter than for PreCheck. If you have any criminal history, our application questionnaire flags it before you pay so you understand the realistic outcome.
What you’ll need
For the application:
- Valid passport (must have 6+ months remaining at time of approval)
- 5-year address history — every address you’ve lived at, with month/year ranges
- 5-year employment history — every job, employer addresses, supervisor names
- 5-year international travel history — every country visited (use your passport stamps and email history)
- Driver’s license or state ID
- For LPRs: permanent resident card
For the interview:
- Your passport (the one you used in the application)
- A second government-issued photo ID
- Conditional approval letter (printed)
- Green card (if applicable)
- Any updated address documentation if you’ve moved since applying
Step-by-step
1. Create a Trusted Traveler Programs (TTP) account
Go to ttp.cbp.dhs.gov. The login is gated behind Login.gov — if you don’t have a Login.gov account, create one (5 minutes). Set up multi-factor authentication; you’ll need it every time.
2. Fill out the Global Entry application
About 30 minutes if you have your records ready. Sections:
- Personal info — exactly as it appears on your passport
- Documents — passport details (book number, issue date, expiration)
- Address history — last 5 years, no gaps allowed
- Employment history — last 5 years, including unemployment
- Travel history — every country you’ve entered in the last 5 years (CBP cross-references)
- Background questions — convictions, weapons offenses, customs violations, immigration history
- Driver’s license number(s) for last 5 years
Be honest. CBP will find inconsistencies during the background check, and an inconsistency turns a 6-month approval into a 24-month review or outright denial.
3. Pay the $120 fee
Credit/debit card. Non-refundable — even if denied. If your card includes a Global Entry statement credit (Amex Platinum, Chase Sapphire Reserve, Capital One Venture X, etc.), pay with that card and the credit lands in 1–2 billing cycles.
4. Wait for conditional approval
This is the slow part. Current CBP processing: 6–12 months (much slower than the 4-week timeline you’ll see in older blog posts). There is no expedite option — neither the government nor any expediting service can shorten this.
You can check status anytime in your TTP dashboard. Status meanings:
- Pending Review — in CBP’s queue
- Conditionally Approved — passed background check; book interview
- Denied — application rejected; reason posted in the dashboard
- More Information Needed — CBP needs a follow-up document
5. Book the in-person interview
Once conditionally approved, return to TTP and book an interview. Two options:
Enrollment Center interview
- One of 80+ CBP enrollment centers (mostly at major U.S. airports)
- Slot availability varies wildly — major hubs are often 2–3 months out
- Book the soonest slot you can; cancel and rebook if a closer one opens
Enrollment on Arrival (EoA)
- Available at 60+ airports for international arrivals
- The CBP officer who clears you on arrival also conducts the GE interview right there
- No appointment needed; ask the officer “I’d like to do Enrollment on Arrival for Global Entry”
- Best path for travelers — often saves 2–3 months of wait
6. Attend the interview
The interview is 15–30 minutes. The officer:
- Reviews your application + your passport
- Takes your fingerprints (10 fingers, electronic)
- Takes your photo
- Asks 5–10 background questions, often follow-ups on travel or address gaps
- Approves or denies on the spot
Most interviews end in approval — the conditional-approval step did the heavy filtering. Officers occasionally deny based on demeanor concerns or a flagged answer; appeal options exist if so.
7. Receive your PASSID / KTN
Within 24 hours of interview approval, your dashboard updates to “Approved” and your PASSID is issued — a 9-digit code starting with 15.
Use it as your Known Traveler Number (KTN) in airline frequent-flyer profiles. The same number drives both Global Entry (international arrivals) and TSA PreCheck (domestic security).
Common pitfalls
- Address-history gaps. “Lived with parents from 2022–2023” is fine; just include it. Gaps trigger manual review.
- Travel-history omissions. CBP has a record of every U.S. entry/exit. Missing trips = inconsistency = denied.
- Forgetting old criminal records. Even a 20-year-old misdemeanor must be disclosed. Non-disclosure is grounds for denial; disclosure rarely is.
- Booking interview at the wrong airport. Some “enrollment centers” are landside (anyone can enter); others are airside (only ticketed passengers). Read the listing.
- Waiting until the last minute. The 6–12 month conditional-approval queue is real. Apply 12+ months before any international trip you want it for.
- Using a passport that expires soon. CBP wants 6+ months validity at interview AND throughout your membership window. Renew first if necessary.
- Mismatched name on airline tickets. Same as PreCheck — your KTN won’t apply if the booking name doesn’t exactly match your PASSID record.
Our process — what each tier gets you
Global Entry has 2 tiers:
Smart Choice — $69 + $120 government fee
- We pre-fill your CBP application from a guided 5-section intake
- 5-year address/employment/travel history forms with smart prefill
- Eligibility-check questionnaire surfaces any disqualifiers BEFORE you pay
- Submit-ready package with everything CBP needs
- Document validation (passport photo, ID) via Claude Vision
Priority — $129 + $120 government fee
- Everything in Smart, plus:
- We book your in-person interview at the closest available enrollment center, or recommend Enrollment on Arrival
- Interview-prep call (we tell you exactly what the officer will ask based on your profile)
- Status monitoring throughout the 6–12 month wait — we ping you at conditional approval so no time is lost
- Direct escalation if your application stalls in extended review
The CBP $120 is collected by us at checkout and remitted to CBP — we never pad it.
Refund policy in plain English
- 24-hour no-questions-asked refund of our service fee.
- After 24 hours, our team has begun work on your file — fee is non-refundable.
- The CBP $120 is paid through to CBP at submission. CBP’s policy: the $120 is non-refundable even if you’re denied. We can’t recover it on your behalf.
Full details on the refund policy page.
Global Entry vs. TSA PreCheck
| Feature | Global Entry | TSA PreCheck |
|---|---|---|
| Cost | $120 / 5 yr | $77.95 / 5 yr |
| Speed at U.S. customs (returning from abroad) | ✓ | – |
| Speed at U.S. domestic security | ✓ (included) | ✓ |
| Renewal can be online | ✓ (when waived) | ✓ |
| In-person interview | ✓ (30 min) | ✓ (10 min) |
| Wait time for approval | 6–12 months | 3–5 days |
If you fly internationally even once a year, Global Entry is the better deal — only $42 more for 5 years, and includes PreCheck. The catch is the 6–12 month wait. If you need PreCheck active in weeks, start with PreCheck and add Global Entry later.
See: How to apply for TSA PreCheck for the PreCheck-only path.
Or skip all this and let us do it
We handle the entire application end to end. Pay only after we confirm you're eligible.
Related guides
From eligibility check to in-person enrollment — the full PreCheck application workflow, what to bring, what to expect, and how to get your KTN.
Complete walkthrough of the online passport renewal process — eligibility, form prep, photo upload, payment, and how to track your application.